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Social Media
Marketers have long used social media dashboard services like HootSuite to keep up with social networking accounts, but dashboards are evolving. Today’s businesses can use dashboard services to keep up with a wide variety of online activities, allowing them to easily control every aspect of customer relations. Enter the era of “social listening.” As you...
Pinterest is easily the most talked about subject in social media right now. A lot of people are talking about Facebook and its recent IPO too, but for anyone who spends a good portion of their day using social media, Pinterest is sparking the most uh… interest. We’re witnessing several dynamics with this little Palo...
Whenever I mention the word “ombudsman” to anyone in terms of what it means for social media, there are always some who don’t know what it is, so I should get that out of the way: From Wikipedia: An ombudsman (conventional English plural: ombudsmen) is a person who acts as a trusted intermediary between an organization and some internal or external constituency…...
There have been quite a few valuations of rather large tech companies lately. With LinkedIn’s recent IPO and Microsoft’s acquisition of Skype, just to name a few. Are these companies worth what they been valued at or is there going to be another tech bubble bust like what happened in the early 2000s?
I’ve caught a lot of flack in recent weeks from friends for my growing addiction to Empire Avenue. (an addiction to which I am only too happy to admit I have) I’ve experienced a lot of mental discomfort over spending a good amount of time on a service that may or not be beneficial to...
With everyone trying to get the latest deals and savings, it’s no wonder sites like Groupon and Living Social have taken off recently. Now the big boys, Facebook & Google, want to jump on the coupon bandwagon. Although only in limited markets right now, I’m sure they’ll expand their offerings quickly. Check out this infograph...
This is extremely impressive. In under 48 hours the users of  Zynga’s FarmVille, CityVille, and FrontierVille have donated more than $1 million in aid for victims of the natural disasters in Japan. The gaming company began adding virtual goods to many of their games the other day for users to purchase, the proceeds which in turn are...
You have to hand it to news aggregator Digg.com. The site is making solid attempts at bringing community back by introducing new features on the site’s front page. The efforts are commendable, but Digg has to be careful it doesn’t trip over its own feet. In the past several days, engineers at Digg rolled out...
HarperCollins Publishers announced today the first acquisition from inkpop, its interactive website for teen writing. Slated for Fall 2011, The Carrier of the Mark, by debut author Leigh Fallon, is a fresh and thrilling paranormal romance linking two teens to a supernatural destiny. Fallon, a native of Cork, Ireland, tried to get her manuscript published...
Brian Solis and John Boitnott
Back in 2009 when I spoke at the Twitter140 conference in New York I had the chance to meet a personal hero of mine, Ann Curry, who works the Today show for NBC. She spoke on a panel about how Twitter played a role in the Iranian green revolution of that year. Afterward I got...
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About Me


I am a tech writer and journalist for more than 20 years who contributes to several respected online publications including BusinessInsiderInc., and Entrepreneur. In addition to journalism, writing about social good companies…

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