For business professionals who are constantly trying to expand their companies and audiences, it can be difficult to know which direction to grow in. Expanding into the area of luxury brands and offering your customers a luxurious experience is one direction to grow in and will bring an entirely new audience to your business. Keep...

The entire digital payments landscape has faced significant structural changes over the last few years and keeps growing as a valuable payment option for shoppers worldwide. Now, with the SARS-CoV-2 coronavirus causing operational adjustments everywhere, more companies are adopting global payment solutions to fuel growth and remain profitable. As companies continue to digitize their operations, online...

Now more than ever, you need to know how to connect with customers. But they need you, too. Like you, they may be facing new challenges if they work remotely for long periods of time As the weeks pass, they may be feeling the strain of staying at home and practicing physical distancing, even in...

You may have watched some those super-expensive Superbowl ads go viral over the years and lamented your own small (or nonexistent) marketing budget, knowing that kind of exposure is out of reach. Well, it may not be after all. After this year’s Superbowl, the Brewers’ Association, an industry group representing the majority of craft brewers...

Customer service is one of those things that you just can’t ignore if you’re aiming for success and longevity for your startup. Customer service in general is important to your company, because it is often the only contact a customer has with your business. Since that first contact is so critical, you want to make...

If repeat business is your goal, good customer service is essential. According to a recent survey, one bad customer service call will send most customers away permanently. Since repeat customers bring in more money than new customers on average, it’s important that businesses find ways to nurture their existing buyers and this includes the customer...