Tag

Customer Interaction
Marketing officers at businesses in many different industries are beginning to embrace automation. A total of 14 percent of all marketing teams plan to implement marketing automation this year [2016], and 63 percent of all current users plan to increase what they spend on their marketing automation. Some people assume automation makes you look less...
If repeat business is your goal, good customer service is essential. According to a recent survey, one bad customer service call will send most customers away permanently. Since repeat customers bring in more money than new customers on average, it’s important that businesses find ways to nurture their existing buyers and this includes the customer...

About Me


I am a tech writer and journalist for more than 20 years who contributes to several respected online publications including BusinessInsiderInc., and Entrepreneur. In addition to journalism, writing about social good companies…

more about me

Follow John Boitnott

Popular Post

Credit Scores: 5 Ways to Protect Your Business and Personal Scores During a Crisis
June 4, 2020
emergency fund, money, funding
How to Build a Small Business Emergency Fund
June 2, 2020
Do These 5 Things if You Have a Business Slowdown
May 28, 2020

Recent Post

Travel Tips, Entrepreneur travel, travel, ,
10 Travel Tips For the Tech-Savvy Entrepreneur
November 8, 2018
, , , , , , , , , ,
How a Silent Retreat Could Be the Getaway You Need to Recharge
December 6, 2016
, , , , , , , , , , , ,
Your Next Engineer May Work From One of These 4 Countries
November 4, 2016