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customer experience
Being in charge of running a hotel can be daunting. After all, there are a thousand things that you’re responsible for. With so much to keep up with, you may not have time to explore creative ways to make your business more successful. Fortunately, we’ve compiled some of the best tips for running a successful...
customer onboarding
Delivering a positive customer experience gives new customers a sense of confidence that they selected the right partner for their business. It also helps bolster your odds of retaining them. However, if new customers do not understand your product or get the expected benefit from it, then they’ll leave you for your competition. Developing an exceptional client...
Happy New Year 2016
As 2015 winds to a close, it's time to look at some simple strategies for improving various areas of your business operations.

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I am a tech writer and journalist for more than 20 years who contributes to several respected online publications including BusinessInsiderInc., and Entrepreneur. In addition to journalism, writing about social good companies…

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