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October 29, 2020
The shift in small business priorities sped up in 2020. For the last several years, a push to move from paper to digital business processes has accelerated, due in part to customer expectations. Companies also began to better understand the urgent need to lower costs and improve customer experiences. Yet many companies have hesitated, unsure...

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I am a tech writer and journalist for more than 20 years who contributes to several respected online publications including BusinessInsiderInc., and Entrepreneur. In addition to journalism, writing about social good companies…

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