Day

January 10, 2019
Customer support is an unsexy, but extremely high-value function for most businesses. Signing up a new user usually gets more celebration than when a customer renews, but both are absolutely vital. You can sign up dozens of new users, but if they don’t stay with your service, the bottom line suffers. Not only do you lose customers,...

About Me


I am a tech writer and journalist for more than 20 years who contributes to several respected online publications including BusinessInsiderInc., and Entrepreneur. In addition to journalism, writing about social good companies…

more about me

Follow John Boitnott

Popular Post

6 Top Mistakes New Entrepreneurs Make and What to Do Instead
January 17, 2019
You Must Lead With Empathy to Achieve These 5 Crucial Leadership Goals
January 3, 2019
Why Investing in the Best Technology for Your Team Will Skyrocket Productivity
December 27, 2018

Recent Post

, , , , , , , , , , ,
How a Silent Retreat Could Be the Getaway You Need to Recharge
December 6, 2016
, , , , , , , , , , , , ,
Your Next Engineer May Work From One of These 4 Countries
November 4, 2016