You finally made your first hire. The offer letter is signed, Slack notifications are flying, and for the first time it feels like you’re not carrying the entire company alone. Then the anxiety creeps in. Are they actually helping? Are you delegating the right things? Is this what leverage is supposed to feel like, or...

As a startup founder or new business owner, your first hire might well be in a non-operations area. But how do you know when you’re ready to hire your first operations employee? First, let’s define the word: Your company’s operations consist of all those work activities that are designed to create products or services, market...