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CRM
Key Takeaways Nearly all companies using CRMs meet or surpass their sales targets, a stark contrast to the 3% who fell short, highlighting the value of proper CRM implementation. Six key CRM features are identified as game-changers for businesses: financial tracking, AI integration, multichannel communication, automated workflows, lead tracking and modeling and robust security measures....

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I am a tech writer and journalist for more than 20 years who contributes to several respected online publications including BusinessInsiderInc., and Entrepreneur. In addition to journalism, writing about social good companies…

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