By

jboitnott
Entrepreneurial mistakes are inevitable. The process of planning, launching and running your own business is a heady time, full of long hours and exciting challenges. Pure adrenaline, excitement and sometimes lots of caffeine propel new entrepreneurs through hazy days that often run into one another. Some days, it feels as if there isn’t time to...
Customer support is an unsexy, but extremely high-value function for most businesses. Signing up new customers usually gets more celebration than when a customer renews, but both are absolutely vital. You can sign up dozens of new users, but if they don’t stay with your service, the bottom line suffers. Not only do you lose customers,...
When you look around these days, it’s easy to feel a little alarmed by the state of interpersonal relations. Whether at work or in our personal lives, it’s just not easy to get along with everyone. Whatever the cause, it seems many of us are having an increasingly difficult time communicating well with each other, and it often...
person using tablet, new technology
New technology is created each day to augment life and business. Computing capability is becoming more efficient and powerful by the minute. This trend gives all of us, everywhere, access to incredible innovations and valuable information. Many company leaders struggle to embrace new technology quickly. However, it’s important to understand that a computer can accomplish certain tasks better and faster than you can....
“Do as I say, not as I do” might once have worked for both parents and stern bosses, but these days leadership by demand is no longer sufficient. Modern employees want to see you in action, leading by example. When your actions actively work against the things you say (whether in direct conversation or through the creation or enforcement of...
We all know people who seem to be able to work from anywhere. Kids tee-ball game? An excuse to catch up on email. Exercise bike? Perfect time for some reading. However, quite a few of us don’t operate that way. In many cases, we need an improved workspace to function better. Even those who seem to...
It’s easy to feel negative about the economy these days. While statistically the U.S. seems to be growing economically, wage growth hasn’t kept up with cost of living in the last 20 years. A just-released report from the University of California Santa Cruz found that more company profits are going into the hands of the rich. Meanwhile,...
human resources, HR, HR certification
As a business leader, one of the highest-leverage ways to accelerate your growth, knowledge, and meet new potential business connections is through networking. Meeting others offers up the chance to learn about new topics, gain unique perspectives — and can even lead to future business partners. This growth can materialize by meeting people through intros, at events, or...
A just-released research report from Fiverr finds more than 40 percent of freelancers see health insurance as the most pressing issue they’re facing leading up to the 2018 midterm elections. 41 percent say freelancer healthcare benefits are a key reason why they maintain a full-time job. The online freelance platform interviewed more than 1,200 freelancers for “The Freelance...
What happens in one startup hub also happens in every other startup hub. Silicon Valley companies continue to pump out disruptive technology that fuels regional and national economic growth. But, according to a new report, they also produce income inequality. A team of researchers at the Everett Program at UC Santa Cruz studied federal and regional income statistics...
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About Me


I am a tech writer and journalist for more than 20 years who contributes to several respected online publications including BusinessInsiderInc., and Entrepreneur. In addition to journalism, writing about social good companies…

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