{"id":9976,"date":"2020-04-23T18:23:14","date_gmt":"2020-04-23T18:23:14","guid":{"rendered":"https:\/\/jboitnott.com\/?p=9976"},"modified":"2020-05-06T17:16:37","modified_gmt":"2020-05-06T17:16:37","slug":"how-to-help-your-business-during-the-pandemic-by-helping-others","status":"publish","type":"post","link":"https:\/\/jboitnott.com\/zh\/how-to-help-your-business-during-the-pandemic-by-helping-others\/","title":{"rendered":"How to Help Your Business During the Pandemic by Helping Others"},"content":{"rendered":"<p>Beyond the\u00a0<a href=\"https:\/\/www.jotform.com\/blog\/families-first-coronavirus-response-act\/\">health concerns<\/a>\u00a0associated with the COVID-19 pandemic, much of our <a href=\"https:\/\/jboitnott.com\/zh\/combat-anxiety-and-depression-with-these-strategies\/\">current anxiety<\/a> may come from the feeling that we\u2019ve lost control of our livelihoods as business owners. In turn, this leads to further stress about how we can provide for our families and ourselves, let alone pay our bills.<\/p>\r\n\r\n\r\n\r\n<p>To regain some measure of control, focus on how you can help others. In doing so, you can also help your business and yourself. From gaining brand recognition for your company as a community supporter to creating opportunities for mutual benefit, we create success when we stop dwelling on our own fears and start acting to meet the needs of others.<\/p>\r\n\r\n\r\n\r\n<p>Here are some ideas on how to do just that.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">1. Buy from local businesses<\/h2>\r\n\r\n\r\n\r\n<p>Turn first to your local businesses for your needs, whether for your company or personal use. Even if local goods and services are only available through delivery or curbside pickup, you\u2019ll be helping to sustain those establishments through very challenging times.<\/p>\r\n\r\n\r\n\r\n<p>Although you may be accustomed to using \u201cbig box\u201d stores, many of these major retailers have had a difficult time keeping certain supplies on the shelf. Yet in your area there are likely small businesses, including local farmers and specialty grocery stores, with food staples at the ready.<\/p>\r\n\r\n\r\n\r\n<p>Perhaps these businesses flew under the radar for you because they didn\u2019t have the marketing dollars to keep up with the competition. However, local businesses are now discovering how to use social media channels. Moreover, neighbors and city government sites are now highlighting these stores and organizations.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">2. Hire More<\/h2>\r\n\r\n\r\n\r\n<p>If your company is an essential business, you may be struggling to keep up with demand. Now you have an invaluable opportunity to help the recently unemployed by bringing them on as necessary extra staffing during the pandemic.<\/p>\r\n\r\n\r\n\r\n<p>You may have to shorten your\u00a0<a href=\"https:\/\/www.jotform.com\/recruitment-process\/\">hiring process<\/a>, but remember that this is a temporary situation and a crisis. It\u2019s about filling an urgent need now, rather than hiring for a long-term position where cultural fit, values, and other factors count.<\/p>\r\n\r\n\r\n\r\n<p>For example, maybe you need workers to stock retail shelves overnight, serve as long-haul truck drivers, or make local deliveries. Or perhaps you\u2019re in the education field and need more teachers and tutors for\u00a0<a href=\"https:\/\/www.jotform.com\/blog\/homework-in-digital-classrooms\/\">online learning<\/a>.<\/p>\r\n\r\n\r\n\r\n<p>On a personal level, if you can afford to do so, consider helping others who are now struggling. For example, hire a personal trainer to help you exercise through a video conferencing connection. Retain the services of your swimming pool servicers and gardeners so they can maintain both your properties and their businesses.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">3. Donate<\/h2>\r\n\r\n\r\n\r\n<p>If you\u2019re able to donate to those in financial need, do so. Many companies are providing financial assistance. You can also explore the available government funding assistance to keep your staff on the payroll, even if they aren\u2019t working.<\/p>\r\n\r\n\r\n\r\n<p>Other ways to donate during the pandemic include giving your perishable and nonperishable inventory to others who can use it right now, such as food banks, homeless shelters, hospitals, and other essential businesses.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">4. Help your Audience<\/h2>\r\n\r\n\r\n\r\n<p>Millions of people are currently at home under a shelter-in-place mandate. These people may be looking for information,\u00a0<a href=\"https:\/\/www.jotform.com\/blog\/how-to-work-from-home\/\">advice<\/a>, and support. This is a great time to <a href=\"https:\/\/jboitnott.com\/zh\/5-ways-to-help-get-to-know-your-customers-better\/\">reach out to customers<\/a> and prospects with updates and resources.<\/p>\r\n\r\n\r\n\r\n<p>As a business owner, you may not be as busy as you used to be. Use the additional time you have now to strengthen your bond with customers.<\/p>\r\n\r\n\r\n\r\n<p>Start conversations online through social media, host a Facebook Live discussion, or deliver ongoing content. Ask them what they need and then deliver what you can. Even simply checking in with your customers can be comforting to them in this situation.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">5. Be flexible and fair<\/h2>\r\n\r\n\r\n\r\n<p>While it may be a tough time for you and your company, consider what your customers are experiencing. Many went from a stable job to unemployment almost overnight. Be understanding and supportive of those who are late with payments during this trying time.<\/p>\r\n\r\n\r\n\r\n<p>During the pandemic, everal companies have already been publicly called out for refusing to halt monthly membership fees, trying to evict tenants, or threatening penalties and interest on late payments. Although these businesses may be desperate to maintain their cash flow, they aren\u2019t doing much to help their customers or their brand.<\/p>\r\n\r\n\r\n\r\n<p>The federal government can\u00a0<a href=\"https:\/\/www.jotform.com\/blog\/cares-act-small-business\/\">help businesses survive<\/a>\u00a0for the time being. Apply for that support. Then pay it forward by being flexible about your customers\u2019 payments.<\/p>\r\n\r\n\r\n\r\n<p>Depending on your situation, you could extend due dates, defer payments, or waive payments altogether. Talk to your customers and find out what would help them. It\u2019s the right thing to do, and they will never forget your empathy and generosity in their time of need.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">We\u2019re in this together<\/h2>\r\n\r\n\r\n\r\n<p>Perhaps the biggest objective of business has always been to make money. What this pandemic has taught us, though, is that not everything is about money. We need to care for each other as a local and global community so that we can survive and become better human beings, neighbors, communities, and businesses.<\/p>\r\n\r\n\r\n\r\n<p><em>Thanks for reading! My work is almost entirely reader-funded so if you enjoyed this piece please consider sharing it around, liking me on<a href=\"https:\/\/m.facebook.com\/jboity\" target=\"_blank\" rel=\"noreferrer noopener\">Facebook<\/a>, following me on\u00a0<\/em><a href=\"https:\/\/twitter.com\/jboitnott\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Twitter<\/em><\/a><em>, and maybe throwing some money into my hat on\u00a0<a href=\"https:\/\/www.patreon.com\/Boitnott\" target=\"_blank\" rel=\"noreferrer noopener\">Patreon<\/a>,\u00a0<\/em><a href=\"https:\/\/www.paypal.me\/Boitnott\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Paypal<\/em><\/a><em>, or with Etherium:. 0X24AC7A8FF92721B9827A03A6936FE169B864C94<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Beyond the\u00a0health concerns\u00a0associated with the COVID-19 pandemic, much of our current anxiety may come from the feeling that we\u2019ve lost control of our livelihoods as business owners. In turn, this leads to further stress about how we can provide for our families and ourselves, let alone pay our bills. To regain some measure of control, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2953,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[291,580],"tags":[630,518],"class_list":["post-9976","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-emotional-intelligence","tag-covid","tag-hiring"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Help Your Business During the Pandemic by Helping Others - John Boitnott<\/title>\n<meta name=\"description\" content=\"Here are some ways to help your business during the COVID-19 pandemic by helping other people, whether they are your customers or not.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jotform.com\/blog\/help-your-business-during-the-pandemic-by-helping-others\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Help Your Business During the Pandemic by Helping Others - 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