Customer Interaction

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Top Marketing Automation That Makes You Look More Genuine

Marketing officers at businesses in many different industries are beginning to embrace automation. A total of 14 percent of all marketing teams plan to implement marketing automation this year [2016], and 63 percent of all current users plan to increase what they spend on their marketing automation. Some people assume automation makes you look less […]

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Advertising
Business
Entrepreneurial
Entrepreneurship
Marketing
Small Business

Why the First Call From a Customer Is the Most Important

If repeat business is your goal, good customer service is essential. According to a recent survey, one bad customer service call will send most customers away permanently. Since repeat customers bring in more money than new customers on average, it’s important that businesses find ways to nurture their existing buyers and this includes the customer […]

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